24/7 Security Operations Center, delivered as a service on Microsoft Sentinel.
Running your own security operations means three shifts of analysts, an enterprise log platform and runbooks that have been tested under real pressure. Almost no American mid-market business can justify that cost or attract those people. Buying it as a service produces the same outcome under one contract: monitoring around the clock, named engineers on call, a written response commitment and a report every month. It runs on Sentinel, ingesting from Microsoft 365, Azure, the endpoints, the network and identity, and it operates remotely inside your own tenant rather than ours.
- 24/7Monitoring
- 5minP1 alert response
- SentinelSIEM substrate
- MITREATT&CK mapped
Six operational SOC functions, monitored 24/7.
24/7 alert monitoring and triage
Alerts triaged by front-line analysts inside five minutes for anything critical, ten for high priority and thirty for the rest. False positives suppressed at source, genuine ones escalated upward with the context already attached. A handover every shift with no gaps, covering every American time zone.
Detection engineering and tuning
The detection rules are tuned continuously against your environment rather than left as shipped. New ones get written from the intelligence feeds, from gaps in the attack technique coverage, and from whatever the last incident taught everybody. Suppressions get reviewed every month, because an unreviewed suppression is how a detection quietly dies.
Proactive threat hunting
A hunt every week, aimed at one specific hypothesis rather than at everything. Looking for evidence that credentials were dumped, say, or for outbound name resolution that has no business existing. Every hunt is documented, and whatever it finds either becomes a detection rule or gets investigated as an incident in its own right.
Incident response engagement
A critical incident brings immediate engagement. Contained inside an hour, forensic evidence preserved inside four, and a written review in your hands within five working days. Whatever your counsel and compliance function need for a breach notification is prepared alongside rather than requested afterward.
Threat intelligence and IOC ingestion
Sentinel ingests Microsoft Threat Intelligence, MITRE ATT&CK mappings, and curated external feeds. IOC blocklists pushed to your tenant continuously. Active campaign indicators, such as a ransomware group actively targeting US businesses in your sector, flagged proactively.
Monthly KPI and quarterly business review
Every month: what was detected and resolved, whether the response times were met, the alert categories that dominated, how dwell time is trending, and the coverage map. Every quarter: the roadmap, what the threat landscape has done, how effective the detection rules are proving, and where money would be well spent next.
Four reasons US security leaders pick our SOC service.
Microsoft Sentinel as substrate, not bolt-on
Sentinel is our primary SIEM and the platform our security practice is built on, across a client base of 68+ active clients group-wide and 800+ systems under management. Native integration with Defender XDR, Entra ID, Purview, Azure, and Microsoft 365 means alerts have context that bolt-on third-party SIEMs lack.
Written priority-tiered SLA, service credits
Five minutes on a critical alert, ten on high priority, thirty on the rest. Service credits when any of those is missed. Real numbers written into the contract with real consequences behind them.
Remote-first, follow-the-sun coverage
The SOC operates remotely in your own tenant, around the clock. No hardware to host, no analysts to badge into your building, and nothing that stops working when your office does. Escalation paths, contact trees, and communication channels are agreed in writing at onboarding.
Audit-ready and insurer-ready reporting
Monthly reports written so they can be handed to a SOC 2 auditor, a HIPAA security officer, a NYDFS Part 500 assessor, or a cyber insurance underwriter as evidence of continuous monitoring. The report answers the questionnaire before it is asked.
Six profiles where an in-house SOC is not viable.
Mid-market businesses
Too small to fund three shifts of analysts, and too large to leave security to somebody doing it part time alongside the help desk.
Financial services firms
NYDFS Part 500, GLBA, and FTC Safeguards expect demonstrable continuous monitoring; SOC-as-a-Service provides the evidence.
HIPAA-covered healthcare
Patient-data sensitivity requires 24/7 detection; an outage window during incidents is unacceptable.
Multi-location retailers
Wide attack surface across stores, e-commerce, and POS networks needs central monitoring.
Manufacturers with OT exposure
Where the plant floor network connects to corporate IT, monitoring has to extend into the operational technology zones as well. That matters directly to how CMMC scope is drawn for a defense supplier.
Cyber-insurance applicants
Underwriters increasingly ask for evidence of 24/7 monitoring; onboarding a service is faster than an in-house build-out.
Four ways to get SOC capability.
| Feature | GR SOC-as-a-Service | Build in-house SOC | No SOC (alerts go to IT) | Alert-forwarding MSSP |
|---|---|---|---|---|
24/7 coverage | 3 shifts to hire | |||
P1 response within 5 minutes | Variable | After business hours wait | Variable | |
Sentinel detection engineering | Need a senior detection engineer | No SIEM | Rarely included | |
Proactive threat hunting | Need senior hunters | Limited | ||
You own the SIEM and the data | N/A | Often vendor-hosted | ||
Incident containment actions, not just alerts | Reactive | Alerts forwarded to you | ||
Cost to operate | Custom quote, scoped per engagement | Salaries + tooling + benefits | No SOC cost, high incident cost | Lowest visible |
Time to operational maturity | 8 weeks | 12-18 months | N/A | 4-6 weeks |
From a standing start to round the clock operations in eight weeks.
- 1
Sentinel deployment and log ingestion
3 weeks
Sentinel workspace deployed in your Azure tenant. Log sources connected: Microsoft 365, Defender, Entra, Azure, network, endpoints. Baseline detection rules applied. Initial false-positive suppression.
- 2
Detection tuning and tier-1 activation
2 weeks
Detection rules tuned to your environment. Tier-1 analysts take operational ownership at week 5. SLA enforcement starts. Daily shift-handover protocol live. First weekly KPI report.
- 3
Threat hunting and IR playbook
2 weeks
Weekly threat-hunt cycle begins. IR playbook authored, reviewed with your team. MITRE ATT&CK coverage map produced. First simulated tabletop drill.
- 4
Steady state
Continuous
Steady-state operations from week 9. Monthly KPI reports, quarterly business reviews, periodic tabletop exercises, annual ATT&CK coverage refresh. Continuous detection engineering as the threat landscape evolves.
What buyers ask before engaging.
Services that pair with SOC-as-a-Service.
Book a scoping call and we will return a SOC proposal in 5 business days.
A 30-minute call covers current security state, log sources, compliance posture, target onboarding date, and SLA tier. Output: a written proposal with scope, onboarding plan, and SLA, quoted per engagement.
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