
Every system on a documented schedule. Servers, virtual machines, M365 mailboxes, SharePoint, OneDrive, databases, file shares. No "did someone run it?" Just runs.
3 copies, 2 different media, 1 off-site. The industry standard because it works. We adapt the rule to your environment, never below the floor.
Backups locked from modification or deletion for the retention period. Ransomware that breaches production cannot encrypt or delete your last good backup.
Azure, AWS, S3-compatible, or our managed off-site storage. Geographic separation from your primary site so a fire or flood at HQ does not take backups with it.
Monthly automated restore of a sampled system, full quarterly restore of a tier-1 system. Results documented. Failed restores become tickets immediately.
AES-256 at rest, TLS 1.2+ in transit, customer-managed keys for clients who require them. Compliance-aligned for ISO 27001, GDPR, NIST CSF, HIPAA.
Backup success monitored continuously. Failures escalate to engineers immediately, not to the Monday morning report. Recovery point continuously visible.
M365 retention is not a backup; deleted mailboxes and SharePoint sites disappear after the retention window. Third-party M365 backup mandatory for compliance and recovery.
Industry surveys say one in three backup contracts fails on first restore. Ours is verified monthly, on real systems, with results documented for your auditors.
Every Professional and Enterprise tier client gets immutable storage. No optional add-on, no "would you like to upgrade?". Ransomware-proof is the floor, not the upsell.
Pattern recognition from four years of real recoveries. We know which backup architectures hold under pressure and which fail at 3am.
VMware, Hyper-V, AHV, physical servers, M365, Google Workspace, Azure, AWS, GCP, SaaS apps. We support what you have, not what we resell.
Patient records, medical imaging, regulatory retention (6 years HIPAA minimum; some state laws require longer). Immutability mandatory; PHI handled per data-protection rules.
Transaction records, regulatory submissions, customer data. NYDFS Part 500/Wall Street retention periods, audit-trail integrity, customer-managed encryption keys.
Document management, client matters, billing systems. Confidentiality across long retention periods (7+ years for some legal matters).
Order history, customer profiles, payment metadata, analytics. PCI DSS retention rules, GDPR right-to-be-forgotten workflow integrated into backup retention.
Student records, academic history, exam records, grading systems. FERPA retention requirements, parent and minor data protection across the lifecycle.
ERP, WMS, production data, quality records. ISO retention requirements, traceability across product lifecycle, OT data preserved for incident analysis.
| Feature | DIY backup tool Set and forget | Managed backup Operated and verified |
|---|---|---|
Test restore frequency Untested backups have a 30-50% first-restore failure rate. | Rare or never | Monthly automated, quarterly full |
Immutability | Often disabled | Mandatory |
Failed-job alerting | Email to inbox no one reads | Ticket to on-call engineer |
Off-site copy verification | ||
Compliance evidence | Self-attested | Independent reports |
M365 backup included M365 native retention is not backup. | Often missed | Standard |
Recovery success when tested | ~50% industry average | 99.99% on our managed clients |
1 week
Inventory of systems, data volumes, retention requirements, regulatory rules. Output: backup architecture, retention policy, SOW.
2-4 weeks
Backup tooling deployed, jobs scheduled, off-site replication configured, immutability enabled. First successful backup before sign-off.
1 week
First test restore on a sampled system. Results documented. Second test on a different system to confirm consistency. Programme accepted into operations.
Ongoing
Daily monitoring, monthly automated test, quarterly full restore drill on Professional and Enterprise. Annual review of retention policy and capacity.
“A ransomware attack encrypted three of our production servers in 2024. Because GR IT had immutability on every backup and ran monthly test restores, we were back online from a clean restore point in 6 hours with zero data loss. The same week, two peer companies in our sector paid the ransom. The discipline matters.”
The full continuity programme: written RPO/RTO targets, recovery runbooks, annual live rehearsals, ISO 22301-aligned evidence. Built on top of backup.
Learn moreIndependent assessment of your backup posture against ISO 27001 A.12.3, NIST CSF, and other frameworks. Often paired with backup for regulated industries.
Learn moreTell us your data volume, retention requirements, and current setup. We send a written architecture and SOW within 5 business days.
Learn moreThree-minute form. Our team gets back the same business day to schedule a discovery call. We will tell you whether your current backups are likely to recover, free of charge.
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