
Which systems, processes, and data are mission-critical? What is the cost of an hour offline? Output: a prioritised criticality register your CFO can sign.
Recovery Point Objective and Recovery Time Objective per system, agreed in writing. Most clients land at <15 min RPO and <1 hour RTO for tier-1 systems.
Automated, off-site, ransomware-proof. 3-2-1 rule by default (3 copies, 2 media, 1 off-site). Immutability and air-gap on tier-1 data.
Cloud-first DR (Azure Site Recovery, AWS Disaster Recovery) or hot-warm-cold on-prem, depending on RPO/RTO. We pick the architecture that meets your targets, not the most expensive.
Step-by-step recovery procedures for every tier-1 system. Updated when your environment changes. Stored off-site so they survive the disaster you are recovering from.
When the disaster happens, we run the recovery from our side while you focus on stakeholders. War-room coordination, regulator notification support, customer communication templates.
Tabletop exercise plus live failover test. Failure modes captured, runbooks updated, gaps closed before next year. The exercise is the value, not the test.
DR programme documentation aligned to ISO 22301, ISO 27001 A.17, NIST CSF continuity controls, NCEMA requirements. Audit-ready evidence kept on-site.
Ransomware in 2022, datacenter fire in 2023, ISP cable cut in 2024. We have run real recoveries, not just tabletop exercises. The pattern recognition is what you are buying.
Azure, AWS, GCP, on-premises VMware, Hyper-V, physical servers. We design DR for the architecture you have, not the one that is convenient for us.
Annual live failover rehearsal included. Targets are measured against the rehearsal result, not the spec sheet. Results documented in your continuity register.
Dedicated DR engineers reachable 24/7 during a declared incident. They know your runbook because they wrote it. No "let me read the document" while the clock runs.
SEC and NYDFS-regulated lenders. Tier-1 RTO <1 hour, regulator notification within 24 hours, annual DR exercise mandatory under most frameworks.
Patient-record continuity, medical-imaging restoration, regulatory documentation. HIPAA-aligned continuity expectations integrated into the runbook.
Cart, payment, fulfillment. RPO measured in minutes, RTO in hours. Friday-night failure scenarios rehearsed because that is when revenue is on the line.
Document management, client portals, billing systems. Confidentiality-aware recovery; restored systems isolated until forensics complete.
WMS, ERP, scanner fleets, EDI integration. Operational continuity prioritises dispatch over reporting; recovery sequence reflects business priority.
Utilities, large hospitality, multi-site operators. NIST CSF/NCEMA frameworks, OT/IT segmentation, multi-tier recovery with regulator coordination.
| Feature | DIY backup Tool plus hope | Managed DR programme Plan, test, deliver |
|---|---|---|
Recovery targets in writing | ||
Annual live failover test | ||
Recovery runbooks | Often missing | Documented and rehearsed |
Ransomware-proof storage Mutable backups can be encrypted by the same attacker. | Depends on tool | Immutability mandatory |
Compliance evidence (ISO, NIST CSF) | ||
Incident commander on call | You | Our DR team |
Recovery success rate when tested | Industry average ~50% | 100% on our managed clients |
2-3 weeks
Business impact analysis, system criticality register, current-state assessment of backups and DR. Output: written gap report and target architecture.
4-8 weeks
DR architecture deployed (cloud or on-prem), replication configured, runbooks written, immutability enabled. RPO and RTO targets validated against the build.
1-2 weeks
First live failover exercise. Issues captured, runbooks updated, targets re-measured. Programme accepted into ongoing operations once rehearsal succeeds.
Annually
Continuous monitoring, monthly backup verification, annual tabletop, annual or bi-annual live failover. Results documented in your continuity register.
“A ransomware attempt encrypted four of our production servers on a Sunday afternoon. The GR IT DR team had us failed over to the cloud DR site by 11pm and operating at 95% capacity by Monday morning. The rehearsal we did six months earlier paid for two years of the contract in one weekend.”
The data layer of DR: automated backups, ransomware-proof storage, test restores. Standalone service or integrated into a full DR programme.
Learn moreA full security posture audit with penetration testing and compliance gap analysis, often paired with DR for regulated industries.
Learn moreTell us about your environment and your continuity targets. We schedule a discovery, model your business impact, and propose tier and architecture.
Learn moreThree-minute form. Our continuity team gets back the same business day to schedule a discovery call. We will tell you whether your current backups are enough, free of charge.