Disaster recovery that has been tested, not just promised.
Disaster recovery (DR) and business continuity planning (BCP) are the discipline of keeping IT systems and business operations running through outages, ransomware, hardware failure, regional cloud incident, or natural disaster, with defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). GR IT Services designs, deploys, and quarterly-tests DR runbooks for US enterprises.

- 40+Live recoveries
- <1hrTypical RTO
- AnnualDR rehearsal
- 100%Recovery success
Eight pieces of work that turn a hypothetical into something written down.
Business impact analysis
Which systems, which processes and which data genuinely cannot stop. What one hour offline actually costs. What comes out is a ranked register of criticality that your finance director can put a signature against.
RPO & RTO targets
How much data you can afford to lose and how long you can afford to be down, set per system and agreed in writing rather than assumed. For the systems that matter most, clients usually settle around fifteen minutes of data and an hour of downtime.
Backup architecture
Automated, held somewhere else entirely, and built so ransomware cannot reach it. Three copies on two kinds of media with one off site, as the default rather than the aspiration. Anything critical gets immutability and a genuine air gap.
DR site & replication
Either recovery into the cloud, using the Azure or AWS services built for it, or a hot, warm or cold arrangement on your own hardware, depending entirely on how much data and how much time you can afford to lose. The architecture gets chosen to hit your targets rather than to maximize the invoice.
Runbooks
Recovery procedures written step by step for every system that matters, updated whenever the environment underneath them changes, and stored somewhere other than the environment itself, so they survive the very disaster you would be reading them during.
Incident response
On the day it actually happens, the recovery gets run from our side so that your people can concentrate on the customers, the board and anybody else demanding answers. Coordination through the incident, help with whatever a regulator has to be told, and templates for the messages going out.
Annual rehearsal
A tabletop walkthrough alongside a genuine failover. Everything that failed gets recorded, the runbooks get corrected, and the gaps get closed before the next one. The exercise itself is where the value sits, not the certificate at the end.
Compliance evidence
DR program documentation aligned to ISO 22301, ISO 27001 A.17, NIST CSF continuity controls and FEMA continuity of operations guidance. Audit-ready evidence kept on-site.
Four reasons clients pick us for the recovery.
40+ live recoveries
Ransomware one year, a fire in a data center the next, a severed fiber the year after that. These have been real recoveries rather than exercises around a table. Recognizing the pattern early is what you are actually buying.
Multi-cloud and on-prem
Azure, AWS, Google Cloud, virtualization on your own hardware whichever platform it runs on, and physical servers besides. The design follows the architecture you actually have rather than the one that would be convenient for us to work with.
Tested, not just promised
A genuine failover rehearsal every year, included rather than quoted separately. The targets get measured against what the rehearsal actually produced rather than against a specification. Results go into your continuity register.
On-call recovery team
Recovery engineers reachable around the clock once an incident is declared. They know your runbook intimately because they were the ones who wrote it. Nobody reads a document to you while the clock runs.
DR profiles by sector.
Financial services
Lenders answering to the SEC or to NYDFS. Under an hour to restore the systems that matter, notification to the regulator inside a day, and an annual exercise that most frameworks treat as mandatory rather than advisable.
Healthcare clinics
Patient-record continuity, medical-imaging restoration, regulatory documentation. HIPAA-aligned continuity expectations integrated into the runbook.
E-commerce & retail
Checkout, payment, fulfillment. Data loss measured in minutes and downtime in hours. The failure scenarios rehearsed are the Friday evening ones, because that is when the money is moving.
Professional services
Document management, client portals and the billing systems. Recovery that understands confidentiality, with anything restored kept isolated until the forensic work is finished.
Logistics & distribution
WMS, ERP, scanner fleets, EDI integration. Operational continuity prioritizes dispatch over reporting; recovery sequence reflects business priority.
Critical infrastructure
Utilities, large hospitality, multi-site operators. NIST CSF and FEMA continuity frameworks, OT/IT segmentation, multi-tier recovery with regulator coordination.
Why backups alone are not a DR program.
| Feature | DIY backup Tool plus hope | Managed DR program Plan, test, deliver |
|---|---|---|
Recovery targets in writing | ||
Annual live failover test | ||
Recovery runbooks | Often missing | Documented and rehearsed |
Ransomware-proof storage Mutable backups can be encrypted by the same attacker. | Depends on tool | Immutability mandatory |
Compliance evidence (ISO, NIST CSF) | ||
Incident commander on call | You | Our DR team |
Recovery success rate when tested | Industry average ~50% | 100% on our managed clients |
From business impact analysis to live rehearsal.
- 1
Discovery
2-3 weeks
An analysis of what an outage actually costs the business, a register ranking systems by criticality, and an honest assessment of the backups and recovery arrangements you have today. What comes out is a written gap report and a target architecture.
- 2
Design & build
4-8 weeks
The recovery architecture built out, whether in the cloud or on your own hardware, replication configured, the runbooks written, and immutability switched on. Both targets then validated against what was actually built rather than what was drawn.
- 3
Rehearsal
1-2 weeks
The first genuine failover. Everything that went wrong gets recorded, the runbooks corrected, and the targets measured again against reality. The program only moves into ongoing operation once a rehearsal has actually succeeded.
- 4
Operate & rehearse
Annually
Monitoring that runs continuously, backups verified every month, a tabletop walkthrough annually, and a real failover once or twice a year. Everything that comes out of it goes into your continuity register.
Disaster recovery & business continuity, frequently asked.
Resources for continuity leads.
Data backup
The data layer of DR: automated backups, ransomware-proof storage, test restores. Standalone service or integrated into a full DR program.
Cybersecurity audit
A full security posture audit with penetration testing and compliance gap analysis, often paired with DR for regulated industries.
Get a DR proposal
Tell us about your environment and your continuity targets. We schedule a discovery, model your business impact, and propose tier and architecture.
Talk to a DR specialist.
Three-minute form. Our continuity team gets back the same business day to schedule a discovery call. We will tell you whether your current backups are enough, free of charge.
Related Services
Explore more solutions that work great with this service