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  1. Security & Compliance
  2. Microsoft Intune
Microsoft Intune

Microsoft Intune, devices that arrive ready and stay compliant.

Microsoft Intune is the cloud-based mobile-device-management (MDM) and mobile-application-management (MAM) platform inside Microsoft 365 E3/E5, covering Windows, macOS, iOS, and Android. GR IT Services deploys Intune with Autopilot zero-touch provisioning, conditional-access integration, compliance baselines, and per-app data-loss-prevention policies for US enterprises.

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Microsoft
Microsoft
Intune
Cloud Solution Partner
  • 90+Intune tenants
  • Multi-OSWin/Mac/iOS/Android
  • AutopilotZero-touch ready
  • 24/7Coverage
A real anecdote, in numbers

Seven figures lost in a stolen iPad.

One of our US clients shipped an iPad to the wrong location, and it held unencrypted client data. The contract carried penalties, and those penalties landed because nobody could prove the data had been destroyed. A remote wipe triggered on loss, backed by conditional access and an encryption baseline, would have closed that off in about ninety seconds and produced the evidence an auditor wanted on its way out.

  • Remote device wipe within 90 seconds of theft report
  • Location services and last-known-location reporting
  • Conditional access blocks lost device from re-enrolling
  • Encryption baseline (BitLocker, FileVault) enforced before enrollment completes
Get the wipe-on-loss baseline
Microsoft Intune
What Intune does

Six device-management disciplines, one platform.

Zero Trust has an identity half and a device half, and Intune is the device half. It lets you configure, deploy, secure and audit the whole endpoint estate without anybody physically handling a machine.

Autopilot enrollment

The machine ships straight from the manufacturer, the person signs in, and it builds itself from there. Nothing gets re-imaged, nobody in IT opens the box, and nothing has to be shipped twice. We have this working out of the box on Dell, HP, Lenovo, Surface and Mac hardware.

Configuration profiles

Operating system settings, security baselines, network configuration and certificates, all assigned by group. Compliance is audited continuously and anything that drifts is pulled back automatically rather than at the next review.

Application deployment

Win32 installers, MSI, MSIX, App Store titles and packages we build ourselves. Assignment happens per user or per device, with dependencies handled properly and patching automated rather than chased.

Compliance policies

You decide what compliant actually means, covering encryption, patch level, password policy and jailbreak detection, and conditional access does the enforcing. A device that falls out of compliance loses access on its own, with nobody having to notice first.

BYOD and MAM

Mobile Application Management covers personally owned devices, keeping corporate data inside its own container. When somebody leaves, the corporate apps are wiped and their personal data is left entirely alone.

Reporting and audit

A live device inventory, compliance dashboards, and an audit log recording every configuration change that has ever been made. When ISO 27001, NIST CSF or a SOX review comes round, the evidence already exists.

Comprehensive device management

Three feature pillars across the device lifecycle.

There is no single product called Intune. It is a platform of several parts, and we deploy each of them so it still works past the hundredth device: device management driven by policy templates, application management for personally owned hardware, Autopilot for zero-touch provisioning, and the analytics and security layer that most organizations never realize they are already paying for.

Device Management Capabilities

Complete device management across iOS, Android, Windows and macOS, with application management covering the personally owned devices you would rather not enroll outright. Autopilot and Apple Business Manager are wired into the hardware supplier relationship so machines turn up ready to go.

  • MDM enrollment, security policies, remote wipe
  • MAM app-protection policies for BYOD
  • Windows Autopilot zero-touch deployment
  • Apple Business Manager DEP integration
  • Certificate, OS-update, and configuration management

Endpoint Analytics

Live visibility of fleet health, scoring device performance, measuring the actual user experience, tracking application reliability and network connectivity. Proactive remediation then closes the routine problems automatically, usually before anybody thinks to raise a ticket.

  • Device performance and startup-time scoring
  • User-experience score per device and group
  • App reliability and crash analytics
  • Network connectivity and Wi-Fi health
  • Proactive remediation scripts (auto-fix common issues)

Advanced Security

Conditional access, endpoint protection, information protection and Zero Trust enforcement, every one of them configured against device compliance signals. Fall out of compliance and access goes automatically. Stay compliant and the device works from anywhere without anyone being asked to intervene.

  • Conditional access tied to device compliance
  • Defender for Endpoint integration and onboarding
  • BitLocker, FileVault, and disk-encryption enforcement
  • Information protection and DLP across endpoints
  • Zero Trust device-trust verification
Every endpoint, every platform

Supported platforms across the modern fleet.

This is a multi-platform product rather than a Windows one, and we treat it that way. We deploy and tune across the actual operating system mix American businesses run, which includes the wearables, the kiosks and the tablets most providers quietly leave out of scope.
Windows
macOS
iOS
iPadOS
Android
wearOS
ChromeOS
Why GR IT for Intune

Four reasons clients pick us for the deployment.

What decides whether an Intune deployment works is configuration discipline. What arrives out of the box is a starter kit. The tuning is the actual job.

90+ Intune tenants

Having done this repeatedly counts for something. We deploy Intune across Windows, Mac, iOS and Android, which means the configuration traps and the compliance gaps that recur are already familiar.

Multi-OS expertise

A lot of providers only really do Windows. We deploy and tune across Mac, iOS, Android and ChromeOS, and a Mac fleet gets the same attention as a Windows one rather than being handled as an exception.

Hardware partnerships

We hold Autopilot and Apple Business Manager relationships with Dell, HP, Lenovo and Apple, so hardware arrives already registered against your tenant and ready to enroll without anyone touching it.

Audit-ready evidence

ISO 27001, NIST CSF and SOX reviews get answered out of Intune compliance reports, the configuration history and the audit logs. The evidence is a byproduct of running the platform rather than a project of its own.

Implementation methodology

Your Intune deployment journey, week by week.

Five phases on every Intune engagement, always the same five. Each one has a stated output, a gate somebody has to sign, and a duration we commit to before the work begins.
  1. 01
    Phase 1· 1-2 weeks

    Planning

    We gather the requirements, assess honestly where things stand today, plan the policy set and choose the pilot group. What comes out is a deployment roadmap and a configuration baseline document.

    • Fleet inventory across departments and OS
    • Workflow analysis and pain-point identification
    • Policy framework aligned to your industry
    • Pilot-group selection and success criteria
  2. 02
    Phase 2· 1 week

    Setup

    Entra ID integration, tenant configuration, compliance policies and application packaging. All of it goes in before the first pilot user picks up a machine.

    • Entra ID and Intune tenant integration
    • Compliance and configuration profiles
    • App catalog (Win32, MSI, App Store)
    • Conditional-access policies in report-only mode
  3. 03
    Phase 3· 2-4 weeks

    Pilot

    A pilot goes out to somewhere between ten and twenty people, usually the IT team and the managers. That gets tested against real work, policies are refined off the back of it, and the training material is drafted. Anything that surfaces is triaged before the rollout widens.

    • Pilot device enrollment and feedback loop
    • Policy refinement based on real usage
    • Training materials and runbooks drafted
    • Conditional-access enforcement enabled
  4. 04
    Phase 4· 4-8 weeks

    Rollout

    The fleet enrolls department by department. Your help desk is prepared, your people are told what is coming, and there is real support in place through each cutover. The objective throughout is that the business barely notices.

    • Department-by-department enrollment
    • End-user training (sessions and self-serve)
    • Help-desk runbooks and escalation paths
    • Active monitoring during cutover windows
  5. 05
    Phase 5· Ongoing

    Optimization

    Performance gets tuned, policies get updated, new capability gets adopted as it ships, and a fleet health review lands each month. The team operating it is the team that deployed it.

    • Monthly fleet-health and compliance review
    • Quarterly policy and configuration tuning
    • New-feature adoption (Plan 2 features, ABM)
    • Continuous improvement against KPIs
Industries using Intune

Intune deployments by sector.

Six sectors where Intune provides material device-management uplift.

Financial services

Firms under SEC and NYDFS Part 500 supervision use it for the device controls their rules require, for enforcing encryption, and for producing an audit trail an examiner will accept.

Healthcare

Hospitals and clinics manage clinical devices through it, run shared machines in kiosk mode, and keep protected health information contained using application management policies.

Professional services

Law firms and consultancies use it to manage partner laptops, push out their document management application, and support personally owned devices where only the corporate data can be wiped.

Tech and SaaS

Software companies manage developer laptops with it, configure development environments securely, and use its reporting as the device evidence in a SOC 2 examination.

Retail and multi-location

Retailers with many locations use it to manage point of sale hardware, lock store devices into kiosk mode, and run shared-device profiles for staff who rotate across shifts.

Education

Schools and districts use it across student fleets of iPads, Chromebooks and Surface devices, locking them down during exams, filtering content by age, and keeping the parent portal reachable.

Real-world scenarios

How we solve your device management challenges.

The same handful of device management problems turn up in every American business. Here are four we have dealt with this year, each with the policy combination that actually resolved it.
Real estate
Challenge

Staff were running personal apps on company phones and copying sensitive client email across into personal accounts. Nobody could reliably detect it happening and nobody could prove it afterwards.

What we did

We put application protection policies in place that govern the corporate data and nothing else. People keep their own apps, but work email can no longer be copied or forwarded into a personal account, and the corporate side can be wiped on its own whenever it needs to be.

Outcome

The leakage stopped completely, and staff satisfaction scores did not move

Zero leak events in 12 months
Construction group
Challenge

Getting a new starter working took three days, because somebody in IT had to sit and configure every laptop by hand with applications, VPN and security settings. Both HR and IT were buried in setup tickets.

What we did

We deployed Windows Autopilot. A new hire now opens the box, signs in with their work credentials, and Office, the VPN, the line of business applications and the security policies all install on their own. Nobody in IT ever handles the machine.

Outcome

Setup went from three days to half an hour, and the IT team got those hours back for work that matters more

3 days → 30 min
Insurance brokerage
Challenge

A sales-team iPad containing client records was stolen from a car at an airport parking lot during a business trip. The brokerage faced potential SOX reporting and reputational damage if the data leaked.

What we did

The remote wipe went out two minutes after the theft was reported, and the device was erased before whoever took it had even powered it on. Conditional access then stopped that device re-enrolling at all without somebody in IT approving it.

Outcome

Zero data breach despite physical theft, SOX notification not required

Wiped < 2 min
Healthcare clinic
Challenge

Staff were installing whatever they liked from the App Store and the Play Store. One of those apps carried malware that came close to reaching the electronic health record system, which triggered an incident review under HIPAA.

What we did

We moved to an approved application list backed by a managed catalog. On a managed device only pre-approved business apps can be installed and personal ones are blocked outright. On personally owned devices we use application management policies alone, so people keep their own apps while the corporate data stays protected.

Outcome

99.9% reduction in security incidents from malicious apps

99.9% incident drop
Intune vs traditional MDM

What Intune adds over older MDM platforms.

Plenty of our clients arrive having spent a year on AirWatch, on Jamf alone, or on Workspace ONE. Compared honestly:
Cloud-native (no on-prem server)
Traditional MDMOften on-prem
Microsoft Intune
Conditional access integration
Traditional MDMLimited or none
Microsoft IntuneNative via Entra ID
Multi-OS support
Traditional MDMOften single-OS focus
Microsoft IntuneWin/Mac/iOS/Android/ChromeOS
Defender integration
Traditional MDM
Microsoft Intune
Autopilot zero-touch
Traditional MDM
Microsoft Intune
Microsoft 365 alignment
Traditional MDMSeparate vendor
Microsoft IntuneSingle tenant
Annual licensing cost
Traditional MDMHigher (separate license)
Microsoft IntuneOften included with M365 E3/E5
Feature
Traditional MDM
Single-OS focus
Microsoft Intune
Cloud-native multi-OS
Cloud-native (no on-prem server)
Often on-prem
Conditional access integration
Limited or noneNative via Entra ID
Multi-OS support
Often single-OS focusWin/Mac/iOS/Android/ChromeOS
Defender integration
Autopilot zero-touch
Microsoft 365 alignment
Separate vendorSingle tenant
Annual licensing cost
Higher (separate license)Often included with M365 E3/E5
How a deployment runs

From fleet audit to managed device operations.

Four stages, the same four on every Intune engagement, documented and evidenced against a timeline agreed at the outset.
  1. 1

    Fleet audit

    1-2 weeks

    We inventory the devices, establish the operating system mix, assess how they are managed today and check which manufacturer relationships already exist. You get a fleet report and a deployment plan.

  2. 2

    Pilot

    2-3 weeks

    Configuration profiles are built, a pilot group enrolls, and the baseline gets tested properly. Whatever surfaces is triaged before a single production device is touched.

  3. 3

    Rollout

    4-8 weeks

    The fleet enrolls in phases, group by group. Your help desk is briefed beforehand, your users are told what to expect, and there is real support available on the days the cutover happens.

  4. 4

    Operate

    Continuous

    Configuration keeps being managed, compliance keeps being reported, applications keep being updated and the audit evidence keeps accumulating. A fleet health review lands every month.

Why USA companies pick GR for Intune

Four numbers that show up in our deployments.

Drawn from a portfolio of more than ninety Intune clients. These are averages across active managed clients over the past twelve months, not the best result we could find.
Since 2022
Operating Intune

Device management across every operating system, running on every managed engagement we hold, with each recent Intune capability already in production somewhere.

< 1 Hour
To enroll a device

Between Autopilot and Apple Business Manager, machines arrive ready for the person using them. First sign-in to genuinely productive usually takes under an hour.

All sizes
Fleet experience

From a five-device startup to a five thousand device operation spread across several regions, handled by the same engineering team either way.

99.9%
Policy compliance

Average adherence to compliance policy across the fleets we manage, measured on a rolling ninety day window.

Common questions

Microsoft Intune, frequently asked.

For most organizations Plan 1 is sufficient, covering mobile device management, application management and configuration. Plan 2 adds the more advanced pieces: endpoint privilege management, advanced analytics, remote help and some specialist mobile capability. We work out which you actually need during discovery and put the recommendation in writing.

Fully, yes. macOS support has matured considerably over the last two or three years and now covers most of what a Mac fleet needs. We wire in Apple Business Manager so enrollment is zero-touch, and use configuration profiles for the ongoing management. Where a business is genuinely Mac-first with specialist requirements, we sometimes recommend running Jamf and Intune alongside each other instead.

The manufacturer, whether that is Dell, HP, Lenovo or Surface, ships the machine with its hardware hash already registered against your tenant. The person opens the box, signs in with their work credentials, and Intune pushes down the operating system configuration, the applications and the security policies on its own. Nobody in IT touches it and nothing gets re-imaged.

You can, through Mobile Application Management. Corporate applications run inside a managed container with policy over them, including restrictions on copy and paste and conditional access checks. A selective wipe then removes the corporate data and leaves everything personal untouched. This is the usual pattern for sales teams, executives and contractors.

There are two routes. A parallel run keeps devices managed by both platforms through a transition window, with the policies on each side coordinated so they do not fight each other. A hard cut unenrolls devices from the legacy platform and brings them straight into Intune. For fleets the business cannot afford to lose, we recommend running parallel. For smaller deployments the hard cut is cleaner.

The product is built tightly around Entra ID as its identity layer. If you currently run Okta, Ping or another identity provider, we federate it with Entra ID during the deployment so single sign-on keeps working. In practice most clients end up consolidating onto Entra ID as their primary identity platform sooner or later.

There is Linux support now, aimed primarily at Ubuntu desktop, covering compliance enforcement and basic configuration. Headless Linux servers are a different problem and we would point you at Ansible, Puppet or Defender for Cloud instead.

Regularly. We assess where the tenant currently stands, name the configuration gaps and the policy problems, and hand back a remediation plan. Three to four weeks covers most takeovers, and users rarely notice it happening.
Further reading

Resources for device-management leads.

Microsoft Entra

The identity platform Intune is built against. Conditional access reads Intune compliance signals directly, which is what makes device-based access control possible at all.

Learn more

Microsoft Defender

Endpoint detection and response that plugs straight into Intune, so device security is one thing rather than two. Its threat signals feed your compliance policies, which turns access into a risk-based decision.

Learn more

IT AMC

For businesses where the Intune work sits inside a broader annual maintenance contract, bundled alongside hardware, network, Microsoft 365 and the cybersecurity baseline.

Learn more
Ready to deploy Intune properly?

Talk to a device-management specialist.

The form takes three minutes and our device management team replies the same business day to book a discovery call. Before you commit to anything, we will tell you which Intune plan your fleet actually needs and which hardware strategy fits it.

Get an Intune quoteSee Microsoft Entra

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