We run the technology USA businesses depend on, every day, from US delivery hubs, with a senior team. If you want client-facing technical work, written SLAs, and the certifications to back it up, this is where you do it.
Sales and Business Development
Drive new business across the United States market. Map prospects, run consultative discovery, present Microsoft and managed-services proposals, close.
Technical Support
L1 and L2 support for our managed clients. Microsoft 365 admin, network troubleshooting, on-site visits in NYC, LA, SF, Houston, Dallas, Austin, and Chicago. Senior engineers in the room with you.
Human Resources
Lead HR for the USA operation. Recruitment, employee relations, payroll and benefits, USA labour-law compliance, training programs.
Administration
First point of contact for the Brooklyn office. Greet visitors, manage front desk, coordinate meeting rooms, support HR and admin.
Human Resources
Day-to-day HR operations. End-to-end recruitment, onboarding, employee records, compensation administration, employee engagement initiatives.
Human Resources
Strategic HR. Talent acquisition, employer branding, employee development programs, organisational development, HR analytics.
Marketing
Create engaging content across social, blog and web. Develop content strategy, manage calendar, optimise for SEO, produce case studies and whitepapers.
Technology
Build and maintain responsive web applications. Implement UI/UX designs, optimise performance, integrate APIs, ship clean and well-documented code.
Technical Support
L1 technical support and ticket triage. Diagnose hardware and software issues, resolve within SLA, document in the knowledge base, escalate cleanly.
Customer Support
Handle customer enquiries via phone, email and chat. Resolve complaints promptly, maintain interaction records, coordinate with technical teams.
Administration
Administrative support to management and teams. Calendar management, reports and presentations, travel and expenses, vendor coordination.
Cybersecurity
Design and implement IAM solutions. RBAC policies, user provisioning, access reviews, SSO and MFA, integration with enterprise applications.
Cybersecurity
Implement and manage Ping Identity solutions. PingFederate, PingOne, PingAccess. SSO, MFA, API security, custom adapters and connectors.
Cybersecurity
Manage and optimise Okta IAM. Universal Directory, lifecycle management, SSO, adaptive MFA, API Access Management, custom workflows.
Cybersecurity
Design and implement identity governance with SailPoint IdentityIQ or IdentityNow. Workflows, role mining, access certifications, SoD policies.
Human Resources
Lead the HR function. Strategic HR planning, talent acquisition, succession planning, compensation strategy, organisational development.
Microsoft, Cisco, Fortinet and Sophos certified engineers. The person you sit next to is the one taking the call, writing the proposal, running the engagement.
On-site roles work from our Brooklyn office. Remote roles deliver to USA clients on USA business hours. We do not subcontract on-site work, ever.
Small team, flat structure. You own the client relationship and the technical outcome. Decisions happen in the room, not after a three-week approval chain.
Microsoft, Okta, SailPoint, Ping, ITIL. If a cert is on the path to a client engagement we run, the company funds the exam and the prep time.
Full health cover for you, with family coverage available on senior roles. Real plans, not the cheapest tier.
Sales gets commission, delivery gets project bonuses, certifications get a milestone reward. Targets are written, not vibes.
Microsoft, Okta, SailPoint, Ping Identity, ITIL. We cover the exam, the prep course, and the study time.
USA labour-law leave allowance plus annual flight tickets to home country on eligible roles.
Half our open roles are remote, including senior IAM and HR positions. US-based roles work from Brooklyn.
Junior support engineers move into senior roles, IAM specialists move into architects, sales executives into business development leads. We promote from inside.
“I joined as an L2 engineer in 2022 and now lead our cybersecurity practice. The Microsoft and Okta certifications were paid for, the client work was challenging, and the leadership listened when I had ideas. That is rare in IT services.”
Email careers@gritservices.io with a one-paragraph note on the kind of work you want to do, plus your CV. A senior team member reviews every application personally, no resume bots.
Apply for any of the roles above and a senior team member reviews your application personally. We get back within 1-2 weeks with next steps, every time.