Microsoft 365 Reporting & Auditing

M365 reporting that answers the regulator's question.

Audit-log analysis, compliance reporting, usage analytics, custom dashboards, and regulator-evidence packaging. We build M365 reporting workflows for 40+ businesses with audit-ready documentation.

Microsoft
Microsoft
365 Reporting
Cloud Solution Partner
  • 40+Reporting tenants
  • AuditReady evidence
  • CustomPer-regulator
  • 24/7Coverage
Microsoft 365 reporting
What an engagement covers

Six reporting and auditing disciplines.

M365 audit data is comprehensive but raw. The work is turning it into reports your regulator, board, or operations team will read.

Audit-log activation

Unified Audit Log enabled, retention extended, audit-log streaming to SIEM where appropriate. Mailbox auditing per-user activated.

Custom reporting

Custom dashboards in Power BI for adoption metrics, security posture, compliance scoring. Refresh schedules tuned to stakeholder cadence.

Regulator evidence packages

Pre-packaged evidence sets for ISO 27001, NIST CSF, SOX, NYDFS Part 500, GDPR. Documented control mappings and audit-trail extracts ready for review.

Compliance scoring

Microsoft Compliance Manager configured, framework templates activated, scoring tracked over time, gap remediation prioritised.

Usage analytics

M365 adoption tracking, application-by-application usage, low-adoption-team flags, Copilot usage analytics, ROI-tracking dashboards.

Insider risk reporting

Insider risk dashboards, departing-employee reports, sensitive-data movement reports, anomaly trends. Surfaces what compliance leaders need to know.

Three pillars of M365 oversight

Reporting, auditing, and health monitoring under one platform.

Most M365 reporting tools cover one of these three pillars well. We build the engagement so all three feed each other: usage informs auditing, auditing informs health, health informs reporting.

Reporting

Detailed reports across every M365 service: Exchange, Entra ID, OneDrive, Teams, SharePoint. Custom Power BI dashboards stakeholders can read without IT translation.

  • Exchange Online: mailbox sizing, mail flow, OWA activity, public folders
  • Entra ID: user/group visibility, licence assignments, sign-in logs
  • OneDrive: file access, modification history, sharing, sync
  • Teams: channel events, logon activity, meeting participation
  • SharePoint: site analytics, document usage, permissions, search
  • Usage analytics, licence utilisation, cost optimisation

Auditing

Complete audit trail across admin and user activity, with retention extended past defaults and evidence-package automation for ISO 27001, NIST CSF, SOX, NYDFS Part 500 reviews.

  • Admin activity monitoring across all services
  • User behaviour analytics and tracking
  • Permission, role, and licence change history
  • File operations: create, modify, delete, share
  • Mailbox access, delegation, and impersonation logs
  • Compliance report generation and export

Health Monitoring

24/7 monitoring of M365 services and endpoints with real-time alerts and historical data. Detect outages and anomalies before users open tickets, in some cases before Microsoft posts to the service-health dashboard.

  • Service-health monitoring across Exchange, Entra, Teams, SharePoint
  • Endpoint availability and performance tracking
  • Real-time email alerts on outages and incidents
  • Granular incident details with affected-user counts
  • Historical data older than the 30-day Microsoft default
  • Graphical illustrations of health and performance trends
Why GR IT for reporting

Four reasons clients pick us for the workflows.

M365 reporting is operational analytics work. Building dashboards that nobody reads is failure. We design for the question that needs answering.

40+ reporting tenants

Pattern recognition matters. We have built reports for NYDFS Part 500, SOX, ISO, and NIST CSF reviews. We know which questions auditors ask.

Power BI fluency

Custom dashboards designed in Power BI, refresh-aware, role-based access. Same team that builds dashboards for service-line clients also builds compliance reporting.

Framework expertise

Engineers with ISO 27001 LA, CIPP, and CISM credentials. Reports designed against framework controls, not generic templates.

US-based engineers

Senior compliance and BI engineers based in the United States. Understand the local regulator landscape and the reports that satisfy review.

Powerful management capabilities

Three workstreams of M365 management features.

Reporting answers "what happened"; management answers "do something about it". The same platform that reports on your tenant lets your team act in bulk, with audit trails on every action.

Exchange Online Management

Bulk mailbox operations, SMTP address modification, and mailbox-feature configuration without PowerShell scripts. Audited, repeatable, delegatable to help desk.

  • Enable / disable mailboxes in bulk via CSV
  • Modify primary SMTP and proxy addresses
  • Set IMAP, POP, MAPI, OWA, EWS access per user
  • Single or group mailbox configuration
  • Mail-flow validation and routing checks

Entra ID Management

Block / unblock users individually or in bulk, delete or restore Entra ID accounts within the 30-day soft-delete window, manage groups and licence assignments at scale.

  • Block / unblock users individually or in bulk
  • Delete or restore user accounts (preserve data)
  • Bulk operations via CSV import
  • Group and security-group lifecycle management
  • Licence assignment and reclamation workflows

Office 365 Automation

Event-driven automation policies that chain tasks together when triggers fire. Scheduled task execution for routine ops; admin-activity audit on every automated action.

  • Scheduled task execution without manual touch
  • Event-driven workflows with multi-step chains
  • Time-based and conditional automation logic
  • User-provisioning and mailbox-management workflows
  • Detailed audit trail of every automated action
Industries using our reporting

Reporting workflows by sector.

Six sectors where we build M365 reporting tailored to the regulator and the operating model.

Financial services

SEC- and NYDFS-regulated firms with regulator-required quarterly reporting, audit-trail extracts, control-evidence packages.

Healthcare

Hospitals and clinics with HIPAA-compliant reporting, PHI access auditing, retention-evidence packaging.

Professional services

Law firms and consultancies with matter-based access reports, ethical-wall evidence, client-data handling reports.

Tech and SaaS

SaaS companies with SOC 2 Type 2 reporting workflows, audit-evidence automation, customer-trust dashboards.

Retail and operations

Retail groups with PCI DSS evidence, multi-store usage analytics, executive operational dashboards.

Education

Schools and universities with FERPA reporting, student-data audit, parent-portal access reports.

Perfect for

Who actually needs engineered M365 reporting.

Not every M365 tenant needs custom reporting. These four roles do, and they typically arrive at the same time, before a regulator visit or after a security incident.
  • IT administrators

    Simplify complex M365 management with centralised control, bulk operations, and delegation.

  • Compliance officers

    Generate compliance reports and maintain audit trails for ISO 27001, NIST CSF, SOX, NYDFS Part 500, GDPR.

  • Security teams

    Monitor security events, track suspicious activity, respond to threats with full audit history.

  • Enterprise organisations

    Manage large-scale M365 deployments with advanced reporting, automation, and cross-tenant aggregation.

Engineered reporting vs ad-hoc M365 admin centre

Why dedicated reporting beats clicking through admin centre.

M365 admin centre has built-in reports; they're fine for casual use. The honest comparison for compliance work:
Feature
M365 admin reports
Built-in
Engineered reporting
Custom, refreshed
Custom date ranges
LimitedAny range
Cross-tenant aggregation
Automated refresh
Regulator-specific framing
Historical trend analysis
90 daysMulti-year
Stakeholder-tailored views
Audit evidence chain
Manual exportAutomated package
Measurable reporting impact

Six numbers our reporting workflows deliver.

Numbers from our 40+ engineered-reporting client portfolio. Averages from 12-month managed engagements covering NYDFS Part 500, SOX, ISO 27001, and NIST CSF reviews.
100%
Complete visibility

Across Exchange, Entra ID, Teams, SharePoint, OneDrive activity with full audit trail extension.

99.9%
Enhanced security

Coverage of admin and user activity for security-incident investigation and audit evidence.

100%
Audit-ready

Frameworks tracked end-to-end against ISO 27001, NIST CSF, SOX, NYDFS Part 500, GDPR, PCI DSS, HIPAA controls.

70%
Time savings

Reduction in compliance-evidence assembly time vs manual admin-centre exports and spreadsheets.

50%
Cost optimisation

Licence-utilisation analytics surface unused or duplicated licences for reclamation.

24/7
Proactive monitoring

Service-health, endpoint, and tenant-health alerts before users open the helpdesk ticket.

Office 365 Help Desk Delegation

Delegate admin rights without giving away the keys to the tenant.

Most M365 tenants either have ten Global Admins or two; neither is right. Help-desk delegation lets you assign granular roles (password resets, account unlocks, mailbox feature toggles) to trusted technicians, scoped by tenant or domain, with full audit trails on every action they take.

  • Cross-tenant delegation for organisations with multiple M365 tenants
  • Domain-based delegation for multi-domain tenants
  • Technician audit log: every Active Directory object created, modified, deleted
  • Security delegation for password resets, account unlocks, user blocking
  • Non-admin delegation for trusted users to handle low-risk tasks
  • Customised roles combining management, reporting, auditing, alerting
See help-desk delegation roles
Powerful management capabilities

Eight features your IT team can act on, not just read.

Reporting answers "what happened"; management lets your team act on the answer. Two groups, four features each, every action audited end-to-end.

Operations

  • Bulk operations
    CSV-driven user, mailbox, and licence management without PowerShell scripts.
  • User management
    Block, unblock, delete, restore Entra ID accounts individually or in bulk.
  • Automation policies
    Event-driven and scheduled workflows that chain tasks together.
  • Role-based access
    Granular delegation by tenant, domain, or service with full audit log.

Insights

  • Alert management
    Custom alert rules across services, with escalation and routing per stakeholder.
  • Capacity planning
    Mailbox, OneDrive, and SharePoint sizing trends to forecast storage growth.
  • Compliance reporting
    Pre-packaged evidence sets per framework (ISO, NIST CSF, SOX, GDPR).
  • Data export
    Scheduled exports to CSV, Excel, Power BI, or SIEM for downstream analytics.
How an engagement runs

From stakeholder workshop to managed reporting.

Every reporting engagement runs the same path. Documented, evidenced, deliverable on a fixed timeline.
  1. 1

    Discovery

    2 weeks

    Stakeholder workshops, regulator-mapping audit, current reporting state. Output: dashboard inventory and evidence-package design.

  2. 2

    Build

    4-6 weeks

    Audit-log activation, dashboards designed and built in Power BI, evidence-package automation, Compliance Manager configured.

  3. 3

    Validate

    1 week

    Reports validated against historical data, stakeholder UAT, refinements applied, refresh schedules tested.

  4. 4

    Operate

    Continuous

    Quarterly framework reviews, ongoing dashboard tuning, regulator-driven evidence updates, audit-evidence kept current.

Our SOX review asked for evidence of mailbox-access auditing across the past two years. We had unified audit log enabled but never built proper reporting. GR IT spent four weeks building a custom Power BI dashboard with retention extracts, and we had the evidence ready the next morning. The auditor specifically commented on the quality of our documentation.
Dr. Hala Al Tamimi
Chief Risk Officer · SOX-licensed asset manager, Wall Street
SOX review answered with full audit-trail evidence
Common questions

M365 Reporting & Auditing, frequently asked.

Ready to build proper reporting?

Talk to a reporting specialist.

Three-minute form. Our compliance team gets back the same business day to schedule a discovery workshop. We will tell you which dashboards your stakeholders actually need.