What is IT AMC in the USA and why do businesses need it?

IT AMC (Annual Maintenance Contract) in the USA is a comprehensive service agreement for maintaining all IT equipment and systems. Businesses need IT AMC for predictable costs, 24/7 support, preventive maintenance, reduced downtime, and expert technical assistance. It's the most affordable way to ensure reliable IT operations.

How much does IT AMC cost in the USA?

IT AMC pricing in the United States is scoped per engagement and depends on the number of devices, support level, and services included. Small businesses with basic coverage sit at the entry level, and comprehensive packages scale with the size of your estate. We offer the best affordable IT AMC solutions in United States with customized pricing.

What is included in managed IT services in the USA?

Our managed IT services in the USA include complete IT infrastructure management, 24/7 monitoring and support, cybersecurity, cloud services, backup and disaster recovery, help desk support, network management, and proactive maintenance. It's a complete IT department solution with affordable monthly pricing.

What is the response time for IT support in the USA?

GR IT Services responds to P1 critical issues in 5 minutes for managed clients, delivered remotely. We offer 24/7 reliable IT support to businesses across the USA with a guaranteed SLA.

Which areas in the USA does GR IT Services cover?

We provide IT support and managed IT services across all major USA cities including New York, Los Angeles, Chicago, Houston, Phoenix, Philadelphia, San Antonio, San Diego, Dallas, and San Jose. We serve businesses nationwide with complete IT support.

Why is GR IT Services the best IT company in the USA?

GR IT Services combines reliable 24/7 support, a 5-minute P1 response SLA, complete IT solutions, and certified Microsoft CSP and Apple Jamf partner status. We provide IT AMC and managed IT services across the USA with a guaranteed SLA and senior engineers on every engagement.

Entra Privileged Identity Management for US businesses

Count how many Global Administrators you have. Then work out how many of them genuinely need that access at nine on an ordinary Tuesday.

What this does is convert permanent administrative access into access a person switches on when they have a reason to, behind an approval, a written justification, a multifactor check and a countdown. The permissions themselves do not change at all. What changes is how long they last and whether anyone else can see who used them.

Book a privileged access review See what it controls

Microsoft Entra Privileged Identity Management for US organizations

Just in timeActivated, not held permanently
Time-boundStart and end dates on assignments
ApprovalRequired before elevation
Audit historyDownloadable for internal or external audit

The safeguard people ask about

The lockout everyone imagines is not actually possible.

This is the first objection raised in every single conversation, and the product answers it directly.

The service will not let you remove the final active Global Administrator or Privileged Role Administrator assignment. Reducing your tenant to zero standing administrators by mistake is simply not available as an outcome, and that is precisely the disaster everyone pictures the first time this model is explained to them.
Even so, the standard practice remains to keep a small number of emergency access accounts outside the model entirely, stored securely, watched for any use, and tested on a fixed schedule. We build those as part of the deployment rather than adding them later, on the simple grounds that a break-glass account nobody has tested is not a break-glass account.
People conflate eligibility with approval friction, and the two are separate. A role can be eligible with nobody approving and no waiting at all, asking only for a multifactor check and a written reason. That configuration on its own eliminates standing privilege and starts producing an audit trail, which makes it a sensible first move well before any approval workflow is introduced.
The order that works is eligibility first with undemanding activation requirements, then approval added on the highest roles once the team has settled into the rhythm, then time-bound assignments and access reviews after that. Switching everything on simultaneously is how these deployments get reversed in their second week.

What it actually controls

Eight capabilities, plus a single distinction that makes sense of the entire product.

The product sits inside Microsoft Entra ID and exists to let you manage, control and monitor access to the things that matter. Its reach covers resources in Entra ID itself, in Azure, and across the other Microsoft online services including Microsoft 365 and Intune.

Eligible versus active, which is the whole idea

An eligible assignment requires the person to do something before they can use the role. An active assignment requires nothing at all. Then comes the sentence that matters most in the whole documentation set: the access granted by a permanent assignment and by an eligible one is identical, and the only real difference is that some people do not need that access all the time. Everything else follows from that.

Just in time and time-bound are not the same idea

Just in time describes a person activating a role for a bounded period after which the permissions lapse. Time-bound describes the assignment itself carrying start and end dates, so eligibility for the role finishes on a known date rather than persisting until somebody happens to remember it. Both are supported, and each solves a different problem. The first shrinks your daily exposure. The second is what stops a contractor still being eligible for something two years after their project finished.

Approval before elevation

A role can be set to require approval before it activates. The named approvers get an email, can see what is pending, and can approve or reject requests one at a time or in bulk, recording their reasoning as they go. That single mechanism turns privileged access from something an administrator simply possesses into something with another human involved, which is what most auditors are really asking about when they ask about privileged access.

Multifactor authentication at the moment of elevation

You can require multifactor authentication at the moment a role is activated, which is a considerably stronger position than requiring it only when somebody signs in. An attacker sitting on a live session on an administrator machine still has to pass a check at the point privilege is actually used, instead of inheriting whatever that administrator authenticated with several hours earlier.

Justification, which creates the record

Because a reason is entered at activation, the audit record captures more than who elevated and when. It captures what they said they needed it for. That turns out to be one of the more valuable outputs, since it makes privileged activity reviewable by somebody who was nowhere near it at the time, and the requirement changes behavior simply by being there.

Notifications when privileged roles are activated

With activation notifications on, a Global Administrator elevation becomes visible to somebody other than the person performing it, more or less as it happens. For a small IT team that is often the quickest detection available anywhere in their estate for an administrative credential being used by the wrong hands, and configuring it costs nothing.

Access reviews, extension and renewal

Access reviews establish whether people still need what they hold. Alongside that, a user whose time-bound assignment is nearing its end can request an extension, and once it has lapsed they can request a renewal, with both routes requiring approval from a Global Administrator or a Privileged Role Administrator. The effect is that access expires unless somebody actively asks for it to continue, which inverts how almost every organization currently works.

Audit history you can hand to an auditor

The audit history downloads for internal or external use. When an American business faces a SOC 2 examination, a HIPAA security assessment, an NYDFS Part 500 review or an insurance questionnaire, that file answers the privileged access questions on its own, in place of a screenshot of a group membership and somebody promising it gets reviewed.

How we approach it

Four things that determine whether any of this is still running a month later.

Technically this product is not difficult. Organizationally it is awkward. Almost every failed deployment we have been called in to look at failed the same way: configured strictly on day one, then reversed the first time it inconvenienced somebody senior in the middle of an incident.

We start with eligibility, not approval

Phase one turns permanent active assignments into eligible ones, gated by a multifactor check and a written reason, with nobody approving anything. That step alone eliminates standing privilege and starts the audit trail, while adding almost no friction to the working day. Approval workflows arrive afterwards, on the roles that genuinely justify them, once activating has become routine.

We build emergency access properly before we start

Break-glass accounts stay outside the model, with credentials stored securely, sign-in monitored and alerted on, and a scheduled test so that somebody has genuinely used one before the day it matters. Since removal of the last active Global Administrator is blocked by the product, lockout was never the real risk here. The real risk is an emergency account nobody has tested, which is reassurance rather than a control.

We include service principals and managed identities

Assignments go to users, to groups, to service principals and to managed identities, and it is the non-human ones that get overlooked almost every time. An automation account holding permanent Contributor rights across a subscription is exactly the same exposure as a person holding them, with the added problem that nobody is ever likely to review it.

We configure for the audit you will actually face

Where the reason for doing this is a SOC 2 examination, a HIPAA risk analysis, an NYDFS Part 500 obligation, a CMMC assessment or an insurance renewal, the configuration ought to produce exactly the evidence that particular reviewer will ask for. Two artifacts answer most privileged access questions outright: access reviews running on a defined cadence, and downloadable audit history covering the whole review period.

Where this matters most

Six US situations where standing privilege is the actual risk.

Running through all of these is the same shape: a handful of accounts capable of doing anything, held permanently, inside a business where losing control of any one of them would be genuinely serious.

A regulated firm asked to evidence privileged access control

Banks, lenders, insurers, broker-dealers and anyone sitting under NYDFS Part 500 or the FTC Safeguards Rule gets asked three direct questions about administrative access: how it is granted, how it is limited, and how it is reviewed. This answers all three with evidence produced by the product rather than with a policy document, and the downloadable audit history is usually the one artifact that closes the finding outright.

An organization using an external IT partner

Your provider needs administrative access to do the work, and does not need it between engagements. Time-bound eligible assignments behind an approval mean the access exists while work is happening and lapses when it stops, with the audit history recording precisely what was done during each visit. Both sides come out ahead of the usual arrangement, which is a permanent account nobody reviews.

An organization that cannot say how many administrators it has

This is where most engagements begin. Roles were handed out across several years, people moved into different jobs, projects wrapped up, and nothing was ever taken away. The opening exercise is simply resolving what privileged assignments exist right now, nested groups and non-human identities included, and the number that comes back is reliably higher than anyone predicted.

After a phishing incident involving an administrator

Once an administrative credential has been exposed, the first question asked is what that account could reach. Under permanent assignment the answer is everything, immediately, with no delay in between. This changes that answer for next time, and it also happens to be the moment when nobody in the room finds the operational friction argument persuasive any more.

Azure subscriptions with permanent Owner and Contributor

Coverage runs across Azure resource roles as well as Entra roles, and the Azure side is usually in the worse state of the two, because subscriptions collect assignments throughout every project that touches them. Permanent Owner rights on a production subscription, held by somebody who last worked on it two years ago, is an entirely routine finding, and it represents more exposure than most of what turns up on the Entra side.

An organization where nothing has ever expired

Once eligibility is time-bound, with extension and renewal available, the default flips. Access stops unless somebody asks for it to continue, rather than persisting indefinitely. Both extension and renewal need approval from a Global Administrator or a Privileged Role Administrator, which makes continuation a decision somebody consciously takes instead of the result of nobody looking.

Three positions

How privileged access is actually held in most US tenants.

There is nothing unusual about the right column. It is simply what a tenant looks like when nobody has deliberately configured it, because assigning a role in the ordinary way produces a permanent active assignment by default.

Administrative privilege held continuously

PIM configuredNo

Reviewed occasionallyYes

Permanent assignmentsYes

Approval required before elevation

PIM configuredYes

Reviewed occasionallyNo

Permanent assignmentsNo

MFA enforced at the moment of elevation

PIM configuredYes

Reviewed occasionallyNo

Permanent assignmentsNo

Reason recorded for each use of privilege

PIM configuredYes

Reviewed occasionallyNo

Permanent assignmentsNo

Somebody notified when a role is activated

PIM configuredYes

Reviewed occasionallyNo

Permanent assignmentsNo

Assignments expire without action

PIM configuredYes

Reviewed occasionallyNo

Permanent assignmentsNo

Access reviews run on administrative roles

PIM configuredYes

Reviewed occasionallySometimes

Permanent assignmentsNo

Downloadable audit history for an auditor

PIM configuredYes

Reviewed occasionallyPartial

Permanent assignmentsPartial

Exposure if an admin account is compromised

PIM configuredLimited

Reviewed occasionallyFull

Permanent assignmentsFull

Frequency in the US mid-market

PIM configuredUncommon

Reviewed occasionallyCommon

Permanent assignmentsVery common

Feature	PIM configured	Reviewed occasionally	Permanent assignments
Administrative privilege held continuously	No	Yes	Yes
Approval required before elevation	Yes	No	No
MFA enforced at the moment of elevation	Yes	No	No
Reason recorded for each use of privilege	Yes	No	No
Somebody notified when a role is activated	Yes	No	No
Assignments expire without action	Yes	No	No
Access reviews run on administrative roles	Yes	Sometimes	No
Downloadable audit history for an auditor	Yes	Partial	Partial
Exposure if an admin account is compromised	Limited	Full	Full
Frequency in the US mid-market	Uncommon	Common	Very common

The terminology

The vocabulary, because the conversation is impossible without it.

Taken from the published definitions. Eligible versus active is the distinction that carries all the weight, and the four duration combinations underneath it are how any real configuration ends up being described.

Term

Eligible

What it means: An assignment where the person has to do something before the role can be used

Term

Active

What it means: An assignment requiring nothing at all, where the privileges are simply held

Term

Activate

What it means: Carrying out whatever is required, which might be an MFA check, a written reason, or an approval

Term

Permanent eligible

What it means: Permanently able to activate the role, with nothing ending that eligibility

Term

Permanent active

What it means: Holds the role permanently with nothing to do, which is where nearly every tenant begins

Term

Time-bound eligible

What it means: Eligible to activate only within start and end dates

Term

Time-bound active

What it means: Holds the role only within start and end dates

Term

Just-in-time access

What it means: Temporary permissions granted only when needed, expiring afterwards

Term

Least privilege

What it means: Minimum privileges needed for authorized tasks, using specific roles rather than Global Administrator

Term	What it means
Eligible	An assignment where the person has to do something before the role can be used
Active	An assignment requiring nothing at all, where the privileges are simply held
Activate	Carrying out whatever is required, which might be an MFA check, a written reason, or an approval
Permanent eligible	Permanently able to activate the role, with nothing ending that eligibility
Permanent active	Holds the role permanently with nothing to do, which is where nearly every tenant begins
Time-bound eligible	Eligible to activate only within start and end dates
Time-bound active	Holds the role only within start and end dates
Just-in-time access	Temporary permissions granted only when needed, expiring afterwards
Least privilege	Minimum privileges needed for authorized tasks, using specific roles rather than Global Administrator

How a deployment runs

Five steps, staged so it does not get reversed.

Three to six weeks in most cases, driven by how many roles are in scope and whether the Azure resource roles are included alongside the Entra ones. What sets the pace is people rather than configuration.

1
Resolve who actually holds privilege today
We resolve every Entra role assignment and every Azure resource role assignment in full, following nested groups all the way down and picking up service principals and managed identities along the way. That inventory has value on its own, and it is usually the point at which the project gets its budget, because the number it produces exceeds whatever anybody had claimed.
2
Build and test emergency access
Break-glass accounts are put outside the model, their credentials secured, sign-in alerting configured against them, and each one genuinely tested so a real person has used it before the day it is needed. All of that happens before a single assignment is changed, never afterwards.
3
Convert to eligible with light activation requirements
Permanent active assignments convert to eligible ones, requiring multifactor authentication and a written reason at activation, with a sensible ceiling on duration and nobody approving anything at this stage. Standing privilege goes away, the audit trail starts, and how people work barely changes.
4
Approval and time limits get added only where they justify themselves
Approval goes onto the highest roles, with approvers who can actually be reached and a written path for the times they cannot. Eligibility becomes time-bound for contractors, suppliers and anything tied to a project, so that eligibility itself finishes on a date instead of running on indefinitely.
5
Set the review rhythm and the audit output
Access reviews run on a set cadence to establish whether people still need what they hold, activation notifications get routed to somebody who will read them, and there is a written process for producing the downloadable audit history the moment an auditor asks for it. That last item takes about ten minutes to prepare and saves a full day when the audit arrives.

Straight answers

What US organizations ask about Privileged Identity Management.

It changes how long privilege lasts, not what that privilege can do. The documentation is explicit that a permanent assignment and an eligible one grant identical access, and that the only real difference is that some people do not need it all the time. An eligible administrator wields exactly the same power the moment they activate. What differs is everything in between: they hold nothing, every use is recorded against a stated reason, and somebody else can be told it happened.

The product itself blocks removal of the last active Global Administrator and Privileged Role Administrator assignments, so the disaster people picture is already guarded against. On top of that we build emergency access accounts as a matter of course, kept outside the model, stored securely, monitored for any use and tested on a schedule. A break-glass account nobody has tested offers reassurance rather than protection, which is why the test is part of the engagement rather than a recommendation.

Coverage extends to resources in Microsoft Entra ID, in Azure, and across the other Microsoft online services including Microsoft 365 and Intune. Inside the interface you pick between managing Entra roles, managing Azure resource roles, or PIM for Groups. In most of our engagements the Azure resource side turns out to be in worse shape than the Entra side, for the straightforward reason that subscription assignments pile up during projects and nobody ever goes back to them.

These are two independent dimensions, and they combine. Eligible against active tells you whether the person has to do something before using the role. Permanent against time-bound tells you whether the assignment itself carries start and end dates. Put them together and permanent eligible means always able to activate, time-bound eligible means able to activate only inside a date range, and permanent active is the state nearly every tenant is in today without anybody having chosen it.

Not necessarily, and configuring it that way on day one is precisely how these deployments get reversed. Approval is switched on role by role. A perfectly sound opening configuration is eligible assignments requiring a multifactor check and a justification with nobody approving, which strips out standing privilege and starts the audit trail while barely inconveniencing anyone. Approval then arrives on the roles that genuinely warrant a second pair of eyes, once activating has become a habit.

This objection decides whether the whole thing survives, and it is answered by configuration rather than being a limitation of the product. You name multiple approvers, groups included. You leave the roles most needed during an incident without any approval requirement at all. And you keep tested emergency access alongside. A setup where one person being on vacation stalls incident response is a mistake somebody made, not an argument against the model.

The audit history downloads for internal or external use, and access reviews run inside the product to establish whether people still need their roles. Between those two you can answer the privileged access questions in a SOC 2 examination, a HIPAA security assessment, an NYDFS Part 500 review, a CMMC assessment or an insurance questionnaire directly, using evidence the product generated rather than a policy statement and a screenshot of a group.

They can, since an assignment can go to a user, a group, a service principal or a managed identity. This is invariably the more neglected half of the picture, because an automation identity holding permanent Contributor rights on a production subscription carries exactly the exposure a person with those rights would, while being far less likely to surface in any review anybody runs. That is precisely why they go into the initial inventory.

Using the product requires licensing, and the documentation points readers at the Entra ID Governance licensing guidance rather than naming one specific product on its overview page. We check entitlement against your actual tenant instead of asserting something that may not match your agreement. Do this early, because businesses fairly often turn out to hold the entitlement already through a subscription bought for entirely different reasons.

On the Entra side, managing assignments for other administrators requires the Privileged Role Administrator or Global Administrator role, while Global Administrators, Security Administrators, Global Readers and Security Readers can all view them. On the Azure side it takes a subscription administrator, a resource Owner or a resource User Access Administrator. One detail catches people out: a Privileged Role Administrator does not by default have any visibility of Azure resource role assignments at all.

As expiry approaches the person can request an extension, and once it has passed they can request a renewal, with both needing approval from a Global Administrator or a Privileged Role Administrator. What that means day to day is that nobody has to track expiry dates any more. Continuation turns into a request landing in front of somebody for a straightforward yes or no, rather than a review that never gets scheduled.

Only if it is configured badly. Activating with a multifactor check and a written reason takes well under a minute. The real risk is an approval requirement sitting on a role somebody needs at three in the morning with nobody reachable to approve it, which is exactly why incident-critical roles are left without approval, why multiple approvers are named on everything else, and why tested emergency access stays in place. Configured properly, the delay is measured in seconds.

It can be. Graph APIs exist for both Entra roles and groups, which is what makes integration with a service desk or a joiner and leaver process possible. That is where organizations with mature processes eventually arrive: a role request raised in the service desk drives the assignment, and the record ends up in both systems rather than in whatever one person happens to remember.

Three to six weeks depending on scope, and what limits it is people rather than technology. Resolving the current assignments takes a few days. Building and testing emergency access takes a few more. Converting assignments to eligible is quick work. What genuinely consumes the calendar is carrying your administrators through the change without provoking the reaction that gets it reversed, and that is why the rollout is staged deliberately rather than compressed.

Scoping happens per engagement, driven by how many roles are involved, whether Azure resource roles and PIM for Groups are included alongside them, and whether you want us running the access review process afterwards. One thing we will tell you at no charge in the first conversation is how many permanent privileged assignments your tenant currently carries. That number usually settles the priority on its own.

Before deploying

Fifteen questions worth answering first.

Group one covers scope. Group two is the operational reality that determines whether any of this survives contact with your own team. Group three is the audit angle, which is very often what paid for the project in the first place.

Scope

How many permanent Global Administrators do you have?
Whatever number comes back, the real one is almost always higher.
Does this reach Azure resource roles, or only the Entra ones?
PIM covers both, plus PIM for Groups.
Do service principals or managed identities hold roles?
An assignment can land on a user, a group, a service principal or a managed identity.
Do any vendors or contractors hold administrative roles?
The strongest early case for time-bound eligibility.
Have you confirmed licensing?
PIM requires licensing, which we check against your tenant.

Operational reality

Who approves activation, and are they reachable?
An approver on vacation becomes an outage.
What is the maximum activation duration you want?
Administrators choose within a maximum you set.
Do you have emergency access accounts?
Excluded, secured, monitored and tested on a schedule.
Would MFA at activation work for your admins?
Enforced role by role, and a stronger control than requiring MFA only at sign-in.
Who receives activation notifications?
Somebody other than the person elevating.

Audit and governance

Has anybody asked you to evidence privileged access control?
An auditor, an insurer, a regulator or an enterprise customer.
Do you run access reviews on administrative roles today?
PIM can conduct them rather than a spreadsheet.
Could you show us a record of every elevation and the reason given?
Audit history is downloadable for exactly this.
Do assignments currently ever expire?
In most tenants nothing expires, which is the finding.
Who reviews the audit history, and how often?
Decide before deployment, not at audit time.

The pages around this one.

Privileged access audit

The wider exercise: every privileged path across the estate, not only the Microsoft roles PIM governs.

Emergency access accounts

The break-glass accounts every PIM deployment depends on, built and tested to Microsoft guidance.

Conditional Access

Where the conditions for granting any access get decided, administrative access included.

Next step

Start with one number: how many permanent Global Administrators exist in your tenant right now.

We work that out properly, following nested groups down and counting service principals and managed identities alongside the people. In most tenants the answer makes the case without any help from us. Nothing about your standing privilege changes until you decide it should.

Book a privileged access review See Microsoft Entra services

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Count how many Global Administrators you have. Then work out how many of them genuinely need that access at nine on an ordinary Tuesday.

Feature

PIM configured

Reviewed occasionally

Permanent assignments

Administrative privilege held continuously

Yes

Approval required before elevation

Yes

MFA enforced at the moment of elevation

Yes

Reason recorded for each use of privilege

Yes

Somebody notified when a role is activated

Yes

Assignments expire without action

Yes

Access reviews run on administrative roles

Yes

Sometimes

Downloadable audit history for an auditor

Yes

Partial

Exposure if an admin account is compromised

Limited

Full

Frequency in the US mid-market

Uncommon

Common

Very common

Term

What it means

Eligible

An assignment where the person has to do something before the role can be used

Active

An assignment requiring nothing at all, where the privileges are simply held

Activate

Carrying out whatever is required, which might be an MFA check, a written reason, or an approval

Permanent eligible

Permanently able to activate the role, with nothing ending that eligibility

Permanent active

Holds the role permanently with nothing to do, which is where nearly every tenant begins

Time-bound eligible

Eligible to activate only within start and end dates

Time-bound active

Holds the role only within start and end dates

Just-in-time access

Temporary permissions granted only when needed, expiring afterwards

Least privilege

Minimum privileges needed for authorized tasks, using specific roles rather than Global Administrator

Count how many Global Administrators you have. Then work out how many of them genuinely need that access at nine on an ordinary Tuesday.

The lockout everyone imagines is not actually possible.

Eight capabilities, plus a single distinction that makes sense of the entire product.

Eligible versus active, which is the whole idea

Just in time and time-bound are not the same idea

Approval before elevation

Multifactor authentication at the moment of elevation

Justification, which creates the record

Notifications when privileged roles are activated

Access reviews, extension and renewal

Audit history you can hand to an auditor

Four things that determine whether any of this is still running a month later.

We start with eligibility, not approval

We build emergency access properly before we start

We include service principals and managed identities

We configure for the audit you will actually face

Six US situations where standing privilege is the actual risk.

A regulated firm asked to evidence privileged access control

An organization using an external IT partner

An organization that cannot say how many administrators it has

After a phishing incident involving an administrator

Azure subscriptions with permanent Owner and Contributor

An organization where nothing has ever expired

How privileged access is actually held in most US tenants.

The vocabulary, because the conversation is impossible without it.

Eligible

Active

Activate

Permanent eligible

Permanent active

Time-bound eligible

Time-bound active

Just-in-time access

Least privilege

Five steps, staged so it does not get reversed.

Resolve who actually holds privilege today

Build and test emergency access

Convert to eligible with light activation requirements

Approval and time limits get added only where they justify themselves

Set the review rhythm and the audit output

What US organizations ask about Privileged Identity Management.

What does PIM actually change?

Can we lock ourselves out of the tenant?

What can it manage?

What is the difference between eligible and time-bound?

Does every activation need approval?

What happens if the approver is unavailable?

How does it help with an audit?

Does it cover service accounts and automation?

What licensing does it need?

Who can configure it?

What happens when a time-bound assignment expires?

Will this slow down incident response?

Can we automate any of it?

How long does a deployment take?

What does an engagement cost?

Fifteen questions worth answering first.

Scope

Operational reality

Audit and governance

The pages around this one.

Privileged access audit

Emergency access accounts

Conditional Access

Start with one number: how many permanent Global Administrators exist in your tenant right now.

Related Services

Privileged Access Audit

Emergency Access Account Design

Microsoft Entra Workload Identities

Microsoft Entra Access Reviews

Microsoft Entra ID Governance

Microsoft Entra

Count how many Global Administrators you have. Then work out how many of them genuinely need that access at nine on an ordinary Tuesday.

The lockout everyone imagines is not actually possible.

Eight capabilities, plus a single distinction that makes sense of the entire product.

Eligible versus active, which is the whole idea

Just in time and time-bound are not the same idea

Approval before elevation

Multifactor authentication at the moment of elevation

Justification, which creates the record